Shipping & Delivery Policy
Our commitment to lightning-fast flash delivery across the Tricity.
1. 30-Minute Flash Delivery Zones
We operate local dark stores to provide 30-to-60 minute delivery in prime locations. This service is actively live in:
- Central Chandigarh: Sector 17, Sector 22, Sector 35.
- IT Hubs: IT Park, Aerocity.
- Suburbs: Mohali (Phase 8), Zirakpur, Panchkula.
2. Express Shipping (Rest of Punjab & Haryana)
For cities outside our immediate flash zones (e.g., Ludhiana, Jalandhar, Ambala), we offer Same-Day or Next-Day express dispatch via trusted courier partners.
3. Tracking Your Order
Since we operate a premium WhatsApp-first model, you don't need a clunky tracking link. Just ping us on WhatsApp, and our dispatch team will give you the live location of your rider.
4. Cash on Delivery (COD)
COD is available for established, verified customers within our direct delivery zones. First-time buyers may be required to pay a nominal advance via UPI to confirm the order.